Rules & Regulations

Heber RV Resort – Rules and Regulations

Thank you for choosing Heber RV Resort!  We will do everything possible to ensure your stay meets your expectations.  The following Resort guidelines are in place to make your stay enjoyable.  If you have any questions or concerns, please contact the office.

HOURS:

Office Hours:  9 am – 4 pm

Quiet Hours: 10 pm – 7 am

Club House:    8 am – 9 pm

Check-Out Time: 11 am  

Check-In Time:       1 pm

When checking out prior to your scheduled departure date, you agree to relinquish the site back to the Resort and understand that unused rents are not refundable and the site will be reassigned.

RV SITES:  Only one RV per site.  RV must be self-contained.  If installing a water-feature or drip system for plants at your site, the system must be on a timer to limit and control water usage.  Household furniture and saunas/spas are not allowed outside your RV.  Small appliances may be located outside with management approval.  Pop-up vehicle covers are allowed with Management approval.  Tents are not allowed on RV Sites.  Please keep the site in neat order at all times.  Use provided trash dumpster – trash and recycling must not be stored at site.

OCCUPANCY:  Rates are based on double occupancy – 2 adults.  Any additional guest must register at the office prior to their stay. Charges per guest older than two years of age are $5.00/day, $25.00/week, $50.00/month. Guest stays are limited to 14 days per Season.  Residents must be present for guests to stay in unit or use any of the facilities. We do not allow sub-letting of any kind.  If a unit is sold it must be removed promptly from the park unless you have prior approval from management.  Guests are not allowed to bring pets to the Resort.  Children must be supervised by an adult at all times. Children are not allowed in the Clubhouse without a supervising adult present.

RATES, RESERVATIONS & CANCELLATIONS:  Rates include water, sewer, trash and basic WiFi.  Daily and Weekly rates include electricity but do not include taxes.

Daily, Weekly and other reservations that start within 60-days of booking date are paid in full when booked. Reservations for 1 month and longer, that start more than 60-days from booking date, require a $250 deposit – $200 of the deposit is refundable when written notice is received at the Office at least 60-days prior to start date.  All other payments are non-refundable.  Reservations for 1 month and longer, that start at least 60-days from booking date, require a $150 deposit – $100 of the deposit is refundable when written notice is received at the Office at least 60-days prior to start date.  All other payments are non-refundable.

When extending a Weekly rate to a Monthly reservation, we will pro-rate the new price and credit the previous payment toward the monthly rate.  A daily fee for electricity applies to Monthly extensions.

All reservations require a credit card on file to cover incidental charges and unpaid balances.  When paying the balance due on your reservation with a credit card, a 3.5% processing fee is charged.

If there is a balance due on your account, payment is due by the reservation start date. However, you may pay at check-in if arrival is within 5 days of start date.  We accept cash, check, money orders, Visa and MasterCard.  If payment has not been received within 5 days of start date, we will charge the balance due, plus a 3.5% processing fee, to your credit card on file.

If you plan to leave the Resort for longer than 30 days, please notify the office. After 30 days vacant, without notification, the site will be considered relinquished back to the Resort – no exceptions.

SEASONS:  The “Season” starts April 1st and ends October 15th (depending on weather conditions at Management discretion).  During the Season, the office and Clubhouse are open during posted hours and for scheduled events.  The outdoor Annex features restroom, showers and laundry facilities available for resident use 24/7.  Electricity, water, sewer, trash and WiFi services are available year-round.  Annual residents may choose to occupy their RV at the site during the off-season (Nov – Mar) with limited services.  RVs left at the site unattended should be winterized.

ELECTRICITY:  Daily and Weekly rates include electricity. Monthly and Annual residents receive a monthly invoice for metered use. You may pay with cash or check at the office upon receipt of the invoice. If payment is not received by the 5th of the following month, we will charge the cost, plus late fees, to the credit card on file. Electricity payments by credit card do not incur a processing fee. You will receive an email receipt for any payments charged to your credit card.

FIRES:  Propane fire rings are allowed at your site, but charcoal grills or fire pits that require wood or pellets are not allowed.

The Resort provides a community fire-pit available for use ONLY AFTER CHECKING AT THE OFFICE FOR LOCAL FIRE RESTRICTIONS.  Contact the office prior to any use of the fire-pit.

VEHICLES:  One vehicle is allowed per site.  Repair work on vehicles is not allowed.  Parked vehicles are not allowed to block the main drive or fire and exit lanes.  Extra vehicles can be accommodated at management discretion.  Please observe the 5-MPH speed limit in the park at all times.  Quads and Motorcycles are idle-in and idle-out only.  No riding around the park. Only persons with a valid driver’s license may operate vehicles in the Resort.

PETS:  All pets must be registered at time of check in, 2-pet maximum allowed per site.  Breed Restrictions: Pit Bulls, Rottweiler’s, Doberman Pincers, Chows, Wolf Hybrids, etc.; Management reserves the right to disallow additional breeds at their discretion. Insurance/License: Pet owners must carry a home owner’s insurance policy with liability coverage for their pets. Management may require pet owner to provide proof of insurance, immunization and city licensing for pet. Designated Pet Area: The resort provides a designated off-leash area for your pet to enjoy. Please use the provided bags and bins to dispose of pet waste in this area. Access: Pets are not allowed in any resort buildings at any time. Pets must be on a leash when outside your unit/site. When walking pets anywhere in the Resort, pet must be leashed and under control. Pet owners are responsible for the immediate clean up and disposal of pet waste. Pens/Fences: Pens/fences are allowed at your site but must be maintained accordingly. Resort personnel will advise on maintenance requirements. Never leave pet unattended at your site.  Pet Noise: Management may require guest to remove noisy or nuisance pets at their discretion. If this occurs and the resident chooses to vacate the resort, there are no refunds for unused rent. Service Animals: MUST be registered at check-in and are considered one of the 2-pets allowed per site. All other standard rules apply to Service Animals.  Guest Pets: Guest are not allowed to bring pets to the Resort, Residents must register any new pet acquired during their stay.

Violation of these rules by residents will result in immediate eviction.  All prepaid rents are forfeited and NO Refunds are given.  We reserve the right to refuse service to anyone and to modify regulations at any time.  Management assumes no responsibility for accidents, injuries or loss for any cause.  Your registration acknowledges your receipt of, and agreement, to these guidelines.