Rules & Regulations
Heber RV Resort – Rules and Regulations
Thank you for choosing Heber RV Resort! We will do everything possible to ensure your stay meets your expectations. The following Resort guidelines are in place to make your stay enjoyable. If you have any questions or concerns, please contact the office.
Check-Out Time: 11 am; Check-In Time: 1 pm
When checking out prior to your scheduled departure date, you agree to relinquish the site back to the Resort and understand that unused rents are non-refundable, and the site will be reassigned.
Section 1: RV SITES
Only one, fully self-contained RV allowed per site. We do not allow pop up trailers or tents at the Resort. Household furniture and saunas/spas are not allowed outside your RV. Small appliances may be located outside with management approval. Pop-up vehicle covers are allowed with Management approval. Please maintain the site in a neat order at all times. If installing a water-feature or drip system for plants at your site, the system must be on a timer to limit and control water usage. Use provided trash dumpster – trash and recycling must not be stored at site.
Section 2: OCCUPANCY & GUESTS
Rates are based on double occupancy – 2 adults residents. The maximum number of guests allowed at one time is 2, for a maximum occupancy of 4. People under 21 years of age are not allowed to live at the resort full time. Guests are not allowed to bring pets to the Resort.
The Resident must register their guest at the office prior to their stay. Charges per guest older than 2 years of age are $5.00/day or $25.00/week. Each guest is limited to 14 consecutive days, with a maximum of 28 days per season. Unregistered guests will be asked to leave the Resort immediately.
Children must be supervised by an adult at all times. Children are not allowed in the Clubhouse without a supervising adult present.
Resident must be present for guest to stay in RV or use resort facilities. Subletting your RV is not allowed. If a RV is sold it must be removed promptly from the park unless pre-approval is granted from management.
Section 3: RATES, RESERVATIONS & CANCELLATIONS
Rates include water, sewer, trash and basic WiFi. Daily and Weekly rates include electricity but do not include taxes.
Daily, Weekly, and other reservations that are booked within 60-days of start date are paid in full when booked. Reservations for 1 month and longer that are booked more than 60-days from start date require a $150 deposit – $100 of the deposit is refundable when written notice is received at the Office at least 60-days prior to start date. All other payments are non-refundable.
Monthly and longer reservations that start at least 60-days from booking date, require a $150 deposit. $100 of the deposit is refundable when written notice is received at the Office at least 60-days prior to start date. All other payments are non-refundable.
Sites are guaranteed for reservations lasting 5 months and longer. All other reservations are subject to site change at Management discretion.
When extending a short-term stay to a monthly reservation, the weekly rate will be applied. When extending a monthly stay, the monthly rate will be applied, and/or pro-rated to reflect any long-term discounted rate.
All reservations require a credit card on file to cover incidental charges and unpaid balances. When paying the balance due on your reservation with a credit card, a 3.5% processing fee is charged.
Full payment is due on the reservation start date. Annual residents may pay at check-in if arriving within 5 days of start date. We accept cash, check, and Visa/MasterCard. If payment has not been received within 5 days of start date, a $50 late fee is added to the balance, with an additional charge of $5/day. If payment is not received by the due date, we will automatically charge the balance, plus a 3.5% credit card fee, to the credit card on file. Contact the office for more information about fees.
If you plan to leave the Resort for longer than 30 days, please notify the office. After 30 days vacant, without notification, the site will be considered relinquished back to the Resort – no exceptions.
Section 4: SEASONS & SERVICES
The “Season” starts April 15th and ends October 15th (depending on weather conditions at Management discretion). During the Season, the Office and Clubhouse are open during posted hours and for scheduled events. The outdoor Annex features restroom, showers and laundry facilities available for residents to use during posted hours. Electricity, water, sewer, trash and WiFi services are available year-round, based on availability. Annual residents may choose to occupy their RV at the site during the off-season (Nov – Mar) with limited services. RVs left at the site unattended should be winterized by the Resident.
Section 5: ELECTRICITY
Daily and Weekly rates include electricity. Monthly and Annual residents receive a monthly invoice for metered use. You may pay with cash or check at the office upon receipt of the invoice. Guests may choose to pre-authorize electricity payments to a credit card on file (no processing fee). If payment is not received within 5 days of the invoice date, we will charge the cost plus fees to the credit card on file. Any invoices not paid prior to departure will be charged to the credit card on file. You will receive an email receipt for any payments charged to your credit card.
Section 6: FIRES
Propane fire rings are allowed at your site, but charcoal grills or fire pits that require wood or pellets are not allowed.
The Resort provides a community fire-pit available for use ONLY AFTER CHECKING AT THE OFFICE FOR LOCAL FIRE RESTRICTIONS. Contact the office prior to any use of the fire-pit.
Section 7: VEHICLES
One vehicle is allowed per site; a second vehicle is allowed if the site permits. Repair work on vehicles is not allowed. Parked vehicles are not allowed to block the main drive, other sites or fire and exit lanes. Extra vehicles may be accommodated at management discretion. Please observe the posted 5-MPH speed limit at all times. Quads, golf carts, motorcycles and other motorized vehicles are idle-in and idle-out only. No riding around the park. Only persons with a valid driver’s license may operate vehicles in the Resort. Guests may park at the site as long as they do not block the main drive or other sites.
Section 8: PETS
All pets must be registered at time of check in, 2-pet maximum allowed per site. Breed Restrictions: Pit Bulls, Rottweiler’s, Doberman Pincers, Chows, Wolf Hybrids, etc.; Management reserves the right to disallow additional breeds at their discretion. Insurance/License: Pet owners must carry a home owner’s insurance policy with liability coverage for their pets. Management may require pet owner to provide proof of insurance, immunization and city licensing for pet. Designated Pet Area: The resort provides a designated off-leash area for your pet to enjoy. Please use the provided bags and bins to dispose of pet waste in this area. Access: Pets are not allowed in any resort buildings. Pets must be on a leash when outside your unit/site. When walking pets anywhere in the Resort, pet must be leashed and under control. Pet owners are responsible for the immediate clean up and disposal of pet waste. Pets are not allowed to urinate or defecate at any site, including your own. Pens/Fences: Pens/fences are allowed at your site but must be maintained. Resort personnel will advise on maintenance requirements. Never leave pet unattended at your site. Pet Noise: Management may require guest to remove noisy or nuisance pets at their discretion. If this occurs and the resident chooses to vacate the resort, there are no refunds for unused rent. Service Animals: MUST be registered at check-in and are considered one of the 2-pets allowed per site. All other standard rules apply to Service Animals. Guest Pets: Guest are not allowed to bring pets to the Resort, Residents must register any new pet acquired during their stay.
Violation of rules by residents will result in immediate eviction. Any prepaid rents are forfeited and NO Refunds are given. We reserve the right to refuse service to anyone and to modify rules and regulations at any time.
Management assumes no responsibility for accidents, injuries or loss for any cause to a person or property. Your registration acknowledges your receipt of, and agreement, to these guidelines.